Legal
Privacy Policy
Last updated: 16 June 2026
This Privacy Policy explains how Medisync(“we”, “us”, “our”) collects, uses and safeguards information when you visit medisync.pk or interact with us about our hospital management software. By using our website you agree to the practices described here.
Information we collect
We may collect the following information:
- Information you give us — such as your name, facility name, email, phone number and role when you request a demo, ask for a quote, or contact us.
- Usage information — such as pages visited, approximate location and device/browser details, collected through cookies and similar technologies.
This website is a marketing site. It is not where patient health records are stored. Patient data handled inside the Medisync application is governed by the agreement with each healthcare facility that operates it.
How we use information
- To respond to demo requests, quotes and enquiries.
- To provide, maintain and improve our website and services.
- To send information you have asked for about Medisync.
- To comply with legal obligations and protect our rights.
Legal basis
Where applicable, we process personal data on the basis of your consent, our legitimate interest in operating and promoting our services, and to take steps at your request before entering into a contract.
Sharing your information
We do not sell your personal information. We may share it with trusted service providers who help us operate our website and communicate with you, and where required by law.
Data retention
We keep personal information only as long as necessary for the purposes described above, or as required by law, after which it is deleted or anonymised.
Your rights
Depending on your location, you may have the right to access, correct, delete or restrict the use of your personal information, and to withdraw consent. To exercise any of these rights, contact us at hello@medisync.pk.
Security
We use reasonable technical and organisational measures to protect your information. No method of transmission over the internet is completely secure, but we work to protect your data and review our practices regularly.
Cookies
We use cookies and similar technologies as described in our Cookie Policy.
Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page with its effective date.
Contact us
If you have questions about this policy, contact us at hello@medisync.pk or Karachi, Pakistan.